Lines on scans and copies.


Lines on scans and copies are quite a nuisance. They can appear from time to time and then disappear or get thicker and more numerous.

If these lines appear just on scans and copies then they can taken care of without any maintenance or parts.


On most scanners there is a large glass bed.

To the left of the glass bed is a strip of glass. This strip of glass  is involved when ever you do a scan through the feeder.


The paper slides past this small strip of glass. When there is even a finger print, smudge or small particle stuck to the surface  of this glass, then it could cause a streak or line across the scan/copy.  Any larger piece of dirt will definitely leave a line


Try removing this dirt and do a test. If you successfully removed it then the lines should disappear. It is easier to see the finer dirt with a bright light. Also most glass cleaners like Windex can be helpful.



Automatic Meter Read/Toner Level Reporting

We have automatic meter and toner level reporting at Inland Digital Solutions. This is available to customers with a windows pc on the same network as their printer.

This secure app is called fmaudit and it  sends us information about the printer on a frequent basis so that we have daily meter reads on file. meter-reading-ss

It also gives us toner levels and statistical data on when the cartridge may run out

toner level screen shot

If this app is installed on users computer and stops reporting, for whatever reason. We will call for meter readings.  We can however send you the link in an email to reinstall the app.

Continue reading “Automatic Meter Read/Toner Level Reporting”

updating email password through smtp settings

This is a short tutorial on updating the email password on a samsung printer.


Go to sync through ( there will be a blog on getting to syncthru shortly)


Step 2

Open Network Settings


Step 3

Select outgoing mail server (SMTP)


Step 4

Scroll to smtp login information and corect  your  Password then hit apply


Scroll to test and click it


If the result is success then everything was entered properly and you should be able to perform scan to email  ( I will have a more in depth guide on this process in the future)


Samsung Mobile Print

With Samsung Mobile print you can print from your mobile android or ios device. Even if you are using a samsung printer that has print job accounting such as username and password or just pin, you can input these details into the app.

The app is available on these app stores. click the links to download.


For Android users (2.1 or later), the Samsung Mobile Print App can be downloaded here:

Download for Android

For iOS users (3.2 or later), the Samsung Mobile Print App can be downloaded from the App Store:

Download for iOS


Remedy for Driver Issues

Remedy for Driver issues


If a driver has stopped working it is common practice to remove the printer from Devices and Printers and then reinstall the printer. Afterward job accounting needs to be added to the driver (if your company makes you use job accounting.)


If you don’t need to remove the driver, then head on down to step 3.

How to:

Step 1: Open up Devices and printers



Step2: Remove Printer by right clicking on the printer and selecting remove device.



Step 3: Reinstall printer by going to Then, download and open installer. Or download the universal driver and run it.


Step 4: In installer select the following then click next: Check the agreement then hit next> Check existing printer then hit next> Highlight your printer, for example the Samsung CLX-9252 9352 Series, then hit next> In the Select Software to Install pane select only the Samsung CLX-9252 9352 Series PS printer driver then click Next> Wait for download and installation to finish> In the Setup Completed screen, deselect Register Samsung Cloud Print then click finish.



Step 5: How to input Job accounting.

Repeat step one by opening up devices and printers. Then, right click on the newly installed printer. Select printer preferences


Step 5a: In printing preferences click on the advanced tab


Step5b: In the Advanced tab, Select Job Accounting


Step 5c: In Job accounting  make sure that the account type is accounting. Make sure that user permissions is selected. Make sure that under user ID, Enter name is the selected choice. Where the Yellow oval is, put the users username and below it we enter the password twice. Alternatively is this is a community computer then just type in a message for the user to read, where the yellow circle is then check the check box for Confirm name/password when printing.


After you have finished entering the proper details, hit ok and then hit apply in printing preferences.

Now perform a test print. If accounting details were inputted improperly then the job will not go through. So check carefully the spelling of the username and password as these are case sensitive.



How to submit a meter reading



Meter Readings - Samsung


How to read your meter on a Samsung multifunctional machine

1) Click on the ‘Counter‘ button on the Operational Panel of the machine.

2) You will see a screen displaying the report on your usage.

3) The first reading to take is the Mono Total, and the figure required is found under the Total column.

4) The second figure we need is the Color Total, and the figure we need is found under Total column.

5) If you press the ‘Print‘ button, the machine will print a page similar to what is shown below. If you would prefer to send us this page you can scan it and email to


How to read your meter on a Samsung Printer


Samsung Printer Menu Button1. Press the Menu button at the top of the circle on the user interface.

2. Go to ‘Information‘ and press ‘OK’

3.  Go to ‘Usage Counter‘ and press ‘OK’

4. It will give you the option to Print, select yes and it will print out a usage report.

5. The figures we need are ‘Mono – Total‘ and ‘Colour – Total’, and the figures needed are under the total column.

6. If you would like to scan the usage report and send it to us, email to


From the front panel press “System Settings”
then Press “Total Count”
then Press “Job Count”
On the next screen you will see the the total count
or you can Press “Print” A page will print ou with the meter information

To scan the usage report and send it to us, email to

Welcome To Inland Digital Solutions

Thank you for stopping by at Inland Digital Solutions! This is our blog where our customers can ask questions and we will post answers. This is going to be like a forum to gather solutions and tips to today's most modern machines. We will cover many topics from work flows to connectivity to neat methods of printing off of many of today's laser printers.

Here is a pic from our past page for those of you who visited our old site



I hope you enjoy our new community